At the Dr. De LLanos Clinic, your treatment begins with the staff.  They are there to assist in scheduling new patient and follow-up appointments, answer questions about Life Extension vitamins and supplements, process orders for Life Extension products, relay detailed messages to the Clinicians, and answer questions about insurance coverage and co-payments.

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Questions for the staff may be directed via email by clicking here.

Billing questions can be directed to Julissa at JB Medical Billing.

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For new patient appointments...

The following information is needed when a new patient appointment is being scheduled:

~ Name of caller
~ Name of patient (if different than caller)
~ Best phone number(s) to be reached
~ Date of Birth of patient
~ Current symptoms and issues being experienced by new patient (please provide as many details as possible as this is extremely helpful to
Dr. De LLanos, Joselee Sarmiento, NP, Deborah Ellis, NP, Patricia Soderlund, NP, and the other Clinicians in scheduling and during an initial appointment)
~ Current medications and/or medications tried and failed
~ Referral source
~ Insurance carrier, subscriber identification number, group number (if applicable), insurance customer service phone number and Authorization number (if applicable).  PLEASE BE AWARE: If insurance information is not provided upon scheduling of your initial appointment, you will be expected to pay the full fee for service as all insurance benefits need to be verified prior to arrival of your first appointment.

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